Privacy Policy

Last updated: 18 September 2026

1. Who We Are

Yug Solutions Ltd ("we", "us", "our") is a company registered in England and Wales (Company No. 16079546), with a registered office at 79 Latimer Road, Eastbourne, East Sussex, BN22 7EL, United Kingdom. We are registered with the Information Commissioner's Office as a data controller (ICO registration reference: ZC197019). We are the data controller for personal information collected through this company website and direct enquiries. GovBridge is in development; product-specific processing information and agreements should be reviewed separately before providing production data.

2. What We Collect

We may collect the following information when you interact with our website or apply to our products:

  • Name and email address
  • Company or firm name
  • Information you provided via contact forms, careers enquiries, or the now-closed NoteScope Design Partner Programme
  • Technical data such as IP address, browser type, and usage analytics

3. How We Use Your Information

  • To respond to enquiries and provide information about our products
  • To improve our website and services
  • To comply with legal obligations

4. Legal Basis for Processing

We process personal data on the basis of legitimate interest (responding to enquiries, improving our services) and consent (where you have opted in to receive updates, or previously applied to the now-closed Design Partner Programme).

5. Data Storage & Security

This website is delivered through Vercel over HTTPS. Website delivery, email and optional analytics involve service providers; we do not describe all website data processing as UK-only. We retain enquiry data only for as long as necessary to fulfil the purposes outlined in this policy. This includes data collected from NoteScope's trial period — we're reviewing what still needs to be retained now that the product has been discontinued, and will delete anything no longer needed.

6. Third-Party Services

Vercel provides website hosting and may process technical request data. Google Analytics receives usage information only after you accept analytics. Fonts are served from this website, without requests to Google Fonts. The enquiry draft tool keeps its text in page memory until you choose to open your email app or copy it; it does not submit a form to us. Email enquiries are handled through our email service provider. These services may involve processing outside the UK; contact us for details of applicable providers, locations and safeguards.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Request data portability where applicable
  • Object to or restrict certain processing
  • Lodge a complaint with the Information Commissioner's Office (ICO)

8. Contact Us

For any questions about this Privacy Policy or to exercise your data rights, contact us at hello@yugsolutions.co.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.